Action without Vision is random activity.
Vision without Action is dreaming.
Vision and Action together will produce results.

We will:

• • Remain aggressive in anticipating customer needs
  • Achieve industry leadership in customer service for our area
  • Continue providing the best technical support,
  • Train and develop the best staff in the industry for our area
  • Strengthen the “CSCM Family” culture by promoting two-way open communications, teamwork and personal development,
  • Provide all employees with incentives to maximise personal performance,
  • Project and promote the company’s image,
  • Instigate Quality Assurance and Safety programs,
  • Minimise operating expenditure through group economies, best practice and the effective use of technology,
  • Act at all times with the highest standards of integrity,
  • Develop long term relationships with only quality suppliers.

In order to:

• Achieve the highest level of customer satisfaction and loyalty,
• Provide job security and best of industry rewards (for our area) for each of our employees,
• Build a company to which employees are proud to belong,
• Generate growing shareholder returns which encourage reinvestment and further development of Centre State Computer Maintenance.