Action without Vision is random activity.
Vision without Action is dreaming.
Vision and Action together will produce results.
- Remain aggressive in anticipating customer needs
- Achieve industry leadership in customer service for our area
- Continue providing the best technical support,
- Train and develop the best staff in the industry for our area
- Strengthen the “CSCM Family” culture by promoting two-way open communications, teamwork and personal development,
- Provide all employees with incentives to maximise personal performance,
- Project and promote the company’s image,
- Instigate Quality Assurance and Safety programs,
- Minimise operating expenditure through group economies, best practice and the effective use of technology,
- Act at all times with the highest standards of integrity,
- Develop long term relationships with only quality suppliers.
In order to:
- Achieve the highest level of customer satisfaction and loyalty,
- Provide job security and best of industry rewards (for our area) for each of our employees,
- Build a company to which employees are proud to belong,
- Generate growing shareholder returns which encourage reinvestment and further development of Centre State Computer Maintenance.